Privacy Policy

Last Updated: January 20, 2025

1. Introduction

Welcome to see7 Content ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name and email address (for account creation and authentication)
  • Company information (for organizational accounts)
  • Content you upload to the platform
  • Search queries and usage data

2.2 Automatically Collected Information

We automatically collect certain information when you use our service:

  • Usage analytics and event tracking (via PostHog)
  • Error logs and crash reports (via Sentry)
  • IP address and browser information
  • Device and operating system information

2.3 OAuth Tokens

When you connect third-party services (Google Drive, Dropbox), we store encrypted OAuth tokens to access your files. These tokens are encrypted using AES-256-GCM encryption before storage.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Authenticate and manage user accounts
  • Process and store your content
  • Enable search functionality
  • Monitor and analyze usage patterns
  • Detect and prevent errors and security issues
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: We use third-party services that process data on our behalf:
    • Auth0 (authentication)
    • PostHog (analytics)
    • Sentry (error tracking)
    • AWS S3 (file storage)
    • Upstash Redis (caching and rate limiting)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of sensitive data at rest (OAuth tokens)
  • Access controls and authentication
  • Regular security audits
  • Rate limiting to prevent abuse

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights (GDPR)

If you are located in the European Union, you have the following rights:

  • Right to Access: You can access your data through the application
  • Right to Rectification: You can update your account information
  • Right to Erasure: You can delete your account and all associated data
  • Right to Data Portability: You can export your data (feature available in settings)
  • Right to Object: You can opt out of analytics and error tracking
  • Right to Restrict Processing: You can delete your account to stop all processing

To exercise these rights, please contact us or use the features available in your account settings.

7. Data Retention

We retain your information for the following periods:

  • Account Data: Until account deletion
  • Content: Until content deletion or account deletion
  • Search Queries: 90 days
  • Analytics Data: 1 year
  • Error Logs: 30 days

You can request deletion of your data at any time by deleting your account or individual content items.

8. Cookies and Tracking

We use cookies and similar technologies for:

  • Authentication (session management)
  • Analytics (PostHog)
  • Error tracking (Sentry)

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our service.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • Email: privacy@see7.com
  • Support: support@see7.com